Returns & Exchanges

At GoldUnion UK, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and postcode to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging with all GoldUnion UK tags attached to ensure the return is accepted.

3

Ship the Parcel

Print your prepaid shipping label from the portal and drop off your package at any authorized courier location across the UK.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing